Can I return a product that I’ve bought?

If you’re not happy with a product, just hand it back to the Delivery Assistant. If you’re paying at the door, you won’t be charged. If you’ve paid online, we’ll refund you within 3–5 working days. Alternatively, if you realise after the Customer Delivery Assistant has left, take the product and your delivery documents to a Tesco hypermarket. The address of the hypermarket is printed on a till receipt. At the Customer Services desk you can request a refund. Wherever possible, please always try to check your shopping before the Customer Delivery Assistant leaves.